Car buyers want transparency from dealers, finds MOTORS & Cazoo consumer research

Transparency tops the lists of pre-requisites customers most want from dealers when buying cars, according to research from MOTORS & Cazoo. The latest Consumer Insight Panel asked customers about their car buying experiences and what would most help them from initial contact and visiting showrooms to purchasing and handover. Transparency across all interactions emerged as […]

Budget cools car buyer confidence for new and used cars, with many reconsidering EV plans

Car buyers are reviewing their purchasing plans in the wake of the Autumn Budget, with many left unsure about transitioning to EVs, according to independent consumer research commissioned by MOTORS. The survey of 1,000 car buying decision makers, conducted by Insight Advantage, found over a quarter (28%) of respondents are now less confident as prospective […]