Cazoo, the used car marketplace, has launched the UK’s first ChatGPT app for car searches.
The app was developed by Cazoo’s in-house team to provide a conversational AI search tool to replace traditional search filters.
Buyers can use the app within ChatGPT to specify their vehicle requirements (eg family-size car, five-doors, under £15,000, within a 20 mile radius) and receive tailored recommendations from over 250,000+ live Cazoo listings.
Follow-up questions can then be asked (eg “Which of these has the best fuel economy?”) to produce a bespoke shortlist, all within a single online conversation.
Barry Judge, CEO of Cazoo & Motors, said: “ChatGPT is a growing channel for car buyers and we want to be where they are. Our new app will support them by making car searches easier, faster and more personal.
“Buying a used car should be intuitive and smart. Customers know what they want their car to do for them but they do not always know which makes or models will fit their specific brief.
“The Cazoo ChatGPT app lets them describe their requirements and within seconds turns the stock on Cazoo into personalised recommendations, putting them in direct contact with our dealer partners.
“Cazoo has always been a brand associated with innovation, so we are proud to be the UK’s first used car marketplace to bring this consumer experience to ChatGPT, supporting both car buyers and dealers. This is a big step in our mission to help buyers find the right car.”