Car buyers want transparency from dealers, finds MOTORS & Cazoo consumer research

Transparency tops the lists of pre-requisites customers most want from dealers when buying cars, according to research from MOTORS & Cazoo. The latest Consumer Insight Panel asked customers about their car buying experiences and what would most help them from initial contact and visiting showrooms to purchasing and handover. Transparency across all interactions emerged as […]

Budget cools car buyer confidence for new and used cars, with many reconsidering EV plans

Car buyers are reviewing their purchasing plans in the wake of the Autumn Budget, with many left unsure about transitioning to EVs, according to independent consumer research commissioned by MOTORS. The survey of 1,000 car buying decision makers, conducted by Insight Advantage, found over a quarter (28%) of respondents are now less confident as prospective […]

Most buyers expect next car to be an EV or hybrid, finds MOTORS research

Over half of car buyers expect their next car to be an electric vehicle (EV) or hybrid, as the shift away from internal combustion engine (ICE) models gathers pace, according to MOTORS’ latest Consumer Insight Panel. The research, which polled the views of 2,000 car buying decision makers, found nearly one in four (23%) expect […]